Employee Handbook

Your guide to life,
work and growth at Embark.

Welcome to Embark. This handbook is where you'll find who we are, how we work together, and where to go whenever you need help.

01 A Message from Our CEO

A note before you begin.

We're glad you're here.

02 Who We Are

An integrated platform for global expansion.

Embark is an integrated platform dedicated to helping global enterprises establish and expand Global Capability Centres in India. We bring together the expertise, infrastructure and capabilities needed to help organisations build, operate and scale their GCC journey with AI at the core of our design and solution process.

Purpose

We Simplify Expansion for Global Companies in India

Vision

To be the most trusted partner for global companies expanding in India by providing control, transparency, and flexibility.

Our Values

01
We Think and Act Like Owners

We take responsibility for the outcomes we create. We think beyond our roles, take calculated risks, act decisively, and prioritise the long-term interests of the company and our customers.

02
We Succeed Through People

Our success comes from the people we work with and the relationships we build across teams, partners, and clients. We grow by supporting one another, building long-term relationships, and creating an environment where everyone can do their best work.

03
We Deliver with Excellence

We hold ourselves to high standards by delivering consistently and going beyond client expectations. We bring energy, pride, and passion to everything we deliver.

04
Every Voice Counts

We create a culture where people feel safe to speak up, be heard, and contribute, regardless of role or background. We explain decisions transparently rather than hierarchically and handle disagreements with honesty, respect, and maturity.

The Embark Advantage

Why Global Companies Choose Embark

Comprehensive GCC Strategy and Operations

Domain specialists across every stage of the GCC lifecycle, delivering best-in-class consulting and execution through a strong, evolving partner ecosystem.

Practitioner-Led Team

Seasoned GCC Practitioners and SMEs bringing accountability, domain depth, and hands-on expertise across all service offerings.

Seamless Infrastructure Solutions

Integrated, end-to-end infrastructure delivery for future-ready workspaces to attract and retain top talent.

End-To-End Talent Solutions

Accelerate GCC setup and ramp-up with high-quality talent powered by deep local insights and strong recruitment networks.

Flexible Engagement Models

Choose from fully customisable engagement models backed by transparent, flexible pricing, and pay-as-you-go options.

Our Leaders

03 Life at Embark

Connect. Collaborate.
Learn. Celebrate.

Life at Embark is about more than work. We create opportunities to connect with colleagues, exchange ideas, celebrate achievements and build relationships.

Monthly
Embark Huddle

A monthly platform to Connect, Collaborate, Learn & Celebrate.

Activities may include:

  • Employee talent showcases
  • Knowledge-sharing sessions
  • Fun awards and games
  • Birthday and work anniversary celebrations
  • Networking over refreshments
Monthly
Conversation over Coffee with CEO

A monthly leadership connect designed to encourage open communication, strengthen transparency and gather employee feedback.

    Other Engagement Activities

    Quarterly
    Town Hall

    Held every quarter, the Town Hall brings employees together with our CEO, Arvind, for an update on what's happening across Embark, what's new, and what's coming next.

    The session provides an opportunity to:

    • Hear directly from the CEO about the company's progress and priorities
    • Understand key developments and upcoming initiatives
    • Get visibility into what's next for Embark
    • Stay connected with the broader organisational direction
    • Ask questions and engage with leadership
    04 Policies That Matter

    The essentials, all in one place.

    We've kept this section simple. Here you'll find a quick overview of the policies that shape your everyday experience at Embark. For complete information, always refer to the latest approved policy using the links below.

    01
    Leave Policy
    Take the time you need.

    Embark's Leave Policy is designed to give employees clarity around time away from work whether for rest, personal needs, family milestones, wellbeing or unexpected situations. The current policy applies to full-time and Fixed Term employees.

    How to apply

    Leave applications should be submitted through Zoho People and approved by the manager before the leave is taken.

    Read the complete Leave Policy
    02
    Dress Code Policy
    Professional. Comfortable. Embark.

    Our dress code supports a professional workplace while allowing employees to dress appropriately for the day. The current policy applies to full-time employees, FTC employees, interns and consultants working from Embark premises.

    Read the complete Dress Code Policy
    03
    Equal Employment Opportunity
    Equal opportunity. Fair treatment. Respect for everyone.

    Embark is committed to an inclusive, respectful and diverse workplace where employment-related decisions are based on merit, qualifications, performance and business requirements. The policy covers the employee lifecycle, including recruitment, hiring, onboarding, compensation, benefits, performance, promotions, transfers, career development and separation.

    Read the complete EEO Policy
    04
    POSH Policy
    A safe and respectful workplace for everyone.

    Embark is committed to preventing and addressing sexual harassment at the workplace and maintaining a safe, respectful and inclusive environment. An Internal Committee (IC) has been established to receive complaints, conduct inquiries and make recommendations in accordance with the applicable process.

    Read the complete POSH Policy
    05
    Offboarding Policy
    Every journey has a next chapter.

    Embark aims to make the separation process clear, consistent, fair and respectful whether an employee resigns or employment is terminated. For resignations, employees initiate the process through email and Zoho People, discuss and finalise the Last Working Day, complete exit clearance and return company assets before Full & Final Settlement.

    Read the complete Offboarding Policy
    06
    Social Media & PR Policy
    Represent Embark responsibly.

    Every employee contributes to how Embark is perceived externally. The social media & PR Policy applies to employees, consultants, contractors and interns across external-facing activities including social media, professional profiles, events, speaking engagements, media interactions and thought leadership.

    Read the complete Social Media & PR Policy
    07
    Fuel Reimbursement Policy
    For approved business travel in your own vehicle.

    The Fuel Reimbursement Policy applies to eligible full-time employees who use their personal vehicles for approved official business purposes.

    Read the complete Fuel Reimbursement Policy
    08
    Domestic Travel Policy
    Travel with purpose. Plan responsibly.

    Official travel should be undertaken only for genuine business needs when virtual alternatives are not feasible.

    Read the complete Domestic Travel Policy
    09
    Employee Referral Policy
    Know someone who could be a great fit? Bring them on board.

    Embark encourages employees to refer eligible candidates for open positions. Permanent employees are eligible for a referral bonus when their referred candidate is hired, subject to the policy's eligibility conditions. Employees in HR, Senior Management and the Hiring Manager for the respective role are excluded from the referral bonus.

    Read the complete Employee Referral Policy
    05 Brand Guidelines

    Our brand is more
    than a logo.

    Every presentation, email, meeting, social media post and interaction contributes to how people experience Embark. Being the Embark brand means representing the company consistently through our work, our communication and the way we show up.

    Our Brand Basics

    Brand Colours

    Use the approved Embark colour palette across company communication and materials.

    Typography

    Use the approved Embark typeface for branded communication. The current Brand Guidelines identifies Century Gothic as the typeface used across Embark documents and branded materials, with UK English as the standard for professional written communication.

    Logo

    Always use the latest approved Embark logo and the appropriate version for communication.

    Email Signature

    Use the approved Embark email signature for company communication.

    Microsoft Teams

    Use the approved Embark Teams background for professional virtual meetings.

    PPT Master Template

    Use the official Embark PPT master template for company presentations.

    Follow and Stay connected with Embark

    LinkedIn

    Follow Embark for company updates, insights, events, opportunities and thought leadership.

    Follow Embark on LinkedIn

    Instagram

    Follow us for company culture, people, events and behind-the-scenes content.

    Follow Embark on Instagram

    Glassdoor/ AmbitionBox

    Share and explore employee experiences at Embark

    Visit Embark on Glassdoor Visit Embark on AmbitionBox
    06 Quick Guide: Need Help?

    Not sure who to contact?
    Start here.

    Not sure who to reach out to? Use this guide to find the relevant department and contact information.

    DepartmentEmail
    HRhr@Embarkgrp.com
    MarketingMarketing@Embarkgrp.com
    ITitsupport@embarkgrp.com
    FinanceFinanceEmbark@Embarkgrp.com
    07 Zoho People: Your Employee Hub

    Purpose

    Purpose: A quick guide to help employees understand where to find important employee information and complete common HR related activity through ZOHO People.

    What you can access/Do

    08 IT & Security Guidelines

    Stay secure. Stay responsible.

    Every employee plays a role in protecting Embark's systems, information and data. Follow these basic guidelines whenever you use company devices, accounts, systems or information.

    What you should know

    01
    Protect your credentials
    • Never share your passwords, OTPs or login credentials with anyone.
    • Use strong, unique passwords and follow Embark's authentication requirements.
    • Lock your screen when stepping away from your device.
    02
    Be alert to phishing & spam
    • Be cautious with unexpected emails, links and attachments.
    • Verify suspicious requests before taking action.
    • Never share sensitive information in response to an unverified request.
    • Report suspected phishing or spam through the designated process.
    03
    Use company devices responsibly
    • Use company-provided devices and systems primarily for authorised business purposes.
    • Do not install unauthorised software or applications.
    • Keep your device, operating system and approved applications updated.
    04
    Protect company & client information
    • Do not share confidential company, employee or client information with unauthorised people.
    • Store and share documents only through approved platforms.
    • Do not upload confidential information to personal drives, email accounts or unauthorised applications.
    05
    Stay safe online
    • Avoid connecting company devices to unsecured or unknown networks where possible.
    • Be careful when accessing company information outside the office.
    • Follow Embark's approved tools and security practices.
    09 Our Locations

    Where you'll find us.

    4th Floor, Pinnacle Tower, Embassy One,
    Bellary Road, Bangalore 560032

    2nd floor, Hazel, L3, Manyata Tech Park Rd, next to Lowe's Office, DadaMastan Layout, Manyata Tech Park, Nagavara, Bangalore 560045

    1st Floor, Wework Olympia Cyberspace,
    Alandur Rd, Thiru Vi Ka Industrial Estate, SIDCO Industrial Estate,
    Guindy, Chennai, - 600032